FIXEE
💡 Concept
Industrial support teams lose valuable time traveling. FIXEE allows them to resolve issues remotely (Video, WhatsApp) while feeding an AI knowledge base.
👨💻 Role
Associate CTO & Hands-on. I led the technical roadmap, recruited the team, and ensured the development of critical features (AI/RAG).
⚡ Highlights
- 🤖 RAG Architecture (AI): Created an intelligent system that suggests solutions to technicians based on historical resolved cases.
- 📱 Total Omnichannel: Unified integration of WhatsApp, Video, Chat, and SMS via Twilio for seamless communication.
- 👥 Handover: After 2 intense years, we delivered a smooth technical and human transition to ensure the project's continuity with a new CTO.
📈 Impact
✅ Stable and high-performing technical product delivered, enabling the company to sign its first major industrial accounts.



